Next delivery run August 11th - 14th. Orders close August 2nd.

Terms of service

Terms of Service – Highlands Natural

Welcome to Highlands Natural. These Terms of Service (“Terms”) govern your access to and use of our website and services, including the purchase of products through https://www.highlandsnatural.com.au (“the Website”). By accessing or using our Website, you agree to comply with these Terms.


1. General Information

1.1 About Us

Highlands Natural provides premium regenerative products, including beef and other sustainably sourced goods. Our mission is to deliver high-quality, natural products while prioritising environmental care and sustainability.


1.2 Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.


2. Orders and Payments

2.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.


2.2 Pricing

Prices are listed in Australian dollars (AUD) and include GST unless stated otherwise. 


2.3 Payments

Payments must be completed at checkout via the payment methods offered on our Website. Your order will not be processed until payment is received.


3. Shipping and Delivery

3.1 Delivery Areas

We currently deliver within specified regions in Australia. Delivery availability may vary based on your location.


3.2 Shipping Times

Estimated delivery times are not guaranteed. Delays may occur due to circumstances beyond our control.


3.3 Delivery Responsibility

Once products are delivered to the provided address, risk and ownership transfer to you. 


4. Refunds and Returns

Refunds are offered on a case-by-case basis in accordance with our Refund Policy (linked on the Website). Adequate reasons and supporting evidence, such as photos, may be required.


5. Use of Website

5.1 Permitted Use

You may use the Website for personal, non-commercial purposes only, unless you are registered as a Wholesale Customer. 


5.2 Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purposes.
  • Interfere with the Website’s operation or security.
  • Post or transmit harmful, offensive, or misleading content.

 

5.3 Intellectual Property

All content on the Website, including text, images, and logos, is the property of Highlands Natural or its licensors. You may not reproduce or use our content without prior written consent.


6. Limitation of Liability

To the fullest extent permitted by law:

  • Highlands Natural is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
  • Our total liability is limited to the amount paid for the specific product giving rise to the claim.

 

7. Privacy

Your use of the Website is also governed by our Privacy Policy (linked on the Website), which explains how we collect, use, and protect your personal information.


8. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.


9. Contact Us

For questions or concerns about these Terms, please contact us at:

Email: sales@highlandsnatural.com.au

 

Thank you for choosing Highlands Natural!